Restaurant Manager (Ungasan, Kuta Selatan)

Key Responsibilities Floor Management

• Overseeing dining room service across shifts
• Managing queues, reservations, seating, and guest flow during peak times
• Handling guest complaints and real-time problem-solving
• Ensuring service standards and brand experience are consistent with the venue's positioning
• HR / Staff Management
• Recruiting, onboarding, and training front-of-house staff
• - Shift scheduling and attendance management- Performance evaluation, discipline, and, when necessary, offboarding
• - Building team culture and staff motivation

Purchasing & Coordination with the Chef

• Ordering and supplier management for non-food items (beverages, floor supplies, consumables)- Coordinating with the chef on food orders, product availability
• - Negotiating with suppliers and sourcing alternatives to optimize quality/price
• - Inventory management and waste reduction Coordination with the Accountant
• - Daily/weekly cash and sales reporting (POS)
• - Supporting reconciliation of costs, supplier invoices, and cash flow- Monitoring labor cost in collaboration with the accountant Other Typical Duties
• - Compliance with food safety, hygiene, and local regulations
• - Overseeing routine maintenance of the dining room, kitchen, and equipment (coordinating with maintenance/hotel staff)
• - Managing private events, group bookings, and collaborations with the hotel
• - Acting as the operational point of contact for the owner: periodic reporting on KPIs and issues Requirements
• - Previous experience as Restaurant Manager or Assistant Manager (min. 2-3 years), ideally in healthy/wellness, casual fine dining, or boutique hospitality settings
• - Experience managing a team
• - Working knowledge of food cost, P&L, and supplier management
• - Fluent English (written and spoken); Bahasa Indonesia
• - Familiarity with POS systems (Moka or similar)
• - Natural leadership, problem-solving under pressure, attention to detail
• - Availability to work shifts, weekends, and holidays"

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Skills: Restaurant Management, Hotel Management, Western Restaurant