Receptionist

WE'RE HIRING: RECEPTIONIST & HOUSEKEEPER Location: Ubud, Bali

We are looking for a friendly, responsible, and service-oriented individual to join our team as a Receptionist & Housekeeper.

Responsibilities

• Welcome and assist guests in a warm and professional manner.
• Handle guest check-in and check-out processes.
• Respond to guest inquiries and assist with guest requests during their stay.
• Manage reservations, guest records, and basic Front Office documentation.
• Coordinate with other departments to ensure smooth daily operations.
• Clean and maintain guest rooms, bathrooms, and common areas according to company standards.
• Prepare and arrange guest rooms to ensure they are clean, tidy, and ready for guests.
• Check room conditions and report any maintenance issues or missing items.
• Maintain cleanliness and organization of the Front Office and villa areas.
• Assist with other operational tasks as required.

Qualifications

• Domiciled in Bali.
• Minimum education: SMA/SMK or equivalent.
• Previous experience as a Receptionist, Front Office Staff, Housekeeper, or in hospitality/villa operations will be an advantage.
• Good communication and interpersonal skills.
• Able to communicate in English, both verbally and in writing.
• Friendly, professional, responsible, and service-oriented.
• Detail-oriented and able to maintain cleanliness and organization.
• Able to work independently as well as part of a team.
• Willing to work on a shift basis, including weekends and public holidays.

Skills: Teamwork, Microsoft Office, Microsoft Excel, Administration, Communication, Hotel Reservations, Customer Service, Hotel Reception, Microsoft Word, Housekeeping, Public Speaking