English Call Center (Temporary)

1. Can speak english fluently.
2. Ability to operate a desktop computer and familiar with Customer Center system such as Salesforce, Amazon connect, OMS.
3. Strong focus on customer service and communication skills .
4. Ability to create paragraphs and sentences which are grammatically correct, brief, and accurate.
5. Minimum keyboard skills to type 30 words a minute.
6. Process knowledge for case handling, call back, escalation, forwarding, reporting and data log.
7. Have experience in Banking field

Skills: Problem Solving, Call Center, Communication Skills, Customer Support