Senior Project Manager

Role Responsibilities:

• Lead the end-to-end project lifecycle, including initiation, planning, execution, monitoring, controlling, and closure.
• Develop and maintain detailed project plans, schedules, milestones, and delivery targets.
• Define project scope, objectives, deliverables, roles, responsibilities, and success criteria.
• Lead and manage cross-functional project teams to ensure effective project execution.
• Assign and manage project resources based on project requirements and priorities.
• Monitor project progress against agreed timelines, milestones, scope, budget, and quality standards.
• Identify potential risks, issues, dependencies, and project constraints and develop appropriate mitigation plans.
• Manage project changes, including scope, timeline, resource, and cost changes, through proper change control processes.
• Establish and maintain effective communication with clients, management, internal teams, vendors, and other stakeholders.
• Act as the primary escalation point for critical project issues and provide timely resolution or recommendations.
• Conduct regular project meetings, steering committee meetings, and project reviews.
• Prepare and deliver project status reports, dashboards, presentations, and management updates.
• Monitor project financial performance, including budget utilization, project costs, and commercial aspects.
• Ensure project deliverables comply with agreed requirements, SLA, KPI, SOW, and contractual obligations.
• Coordinate with vendors and third parties to ensure services and deliverables are completed as agreed.
• Ensure proper project documentation, governance, and administrative processes are maintained.
• Drive continuous improvement initiatives to improve project efficiency, service quality, and delivery performance.
• Manage project closure, including final deliverables, documentation, lessons learned, handover, and project evaluation.

Role Requirements:

• Minimum Bachelor’s Degree (S1), preferably in Information Technology, Computer Science, Information Systems, Engineering, Management, or a related field.
• Minimum 7 years of experience in Project Management, preferably in IT Project Management.
• Minimum 3 years of experience as a Project Manager or Senior Project Manager.
• Proven experience managing complex projects involving multiple stakeholders and cross-functional teams.
• Strong understanding of Agile/Scrum and/or Waterfall methodologies.
• Experience in IT infrastructure, application, managed services, or technology-related projects is preferred.
• Strong leadership, communication, negotiation, problem-solving, and stakeholder management skills.
• Strong ability to manage project risks, timelines, budgets, resources, and issues.
• Experienced in preparing management reports and presenting project updates to clients and senior management.
• PMP, PRINCE2, Scrum Master, or equivalent certification is an advantage.
• Fluent in English.

Skill Set Requirements Project Management:

• Strong project planning, execution, monitoring, and controlling skills.
• Proficient in project management methodologies such as Agile, Scrum, and Waterfall.
• Strong understanding of project lifecycle, governance, and delivery processes.
• Strong skills in scope, schedule, budget, resource, risk, issue, and change management.

Leadership & Management:

• Strong leadership and team management capabilities.
• Ability to lead cross-functional and multi-disciplinary teams.
• Strong decision-making and problem-solving skills.
• Ability to manage priorities and work effectively under pressure.
• Strong conflict resolution and negotiation skills.

Stakeholder & Client Management:

• Excellent stakeholder management and relationship-building skills.
• Strong client-facing and communication skills.
• Ability to manage expectations and handle escalations professionally.
• Strong negotiation and influencing skills across different levels of stakeholders.

Communication & Reporting:

• Excellent verbal and written communication skills.
• Strong presentation skills for management and client-level audiences.
• Ability to prepare clear and structured project status reports, dashboards, and presentations.
• Strong documentation and reporting skills.

Technical & Business Skills:

• Good understanding of IT infrastructure, applications, systems, and managed services.
• Ability to understand technical requirements and translate them into project deliverables.
• Strong understanding of SLA, KPI, SOW, contract, and service delivery requirements.
• Good commercial and financial awareness, including project budget and cost control.
• Proficient in project management tools such as Microsoft Project, Jira, Trello, Asana, or equivalent.
• Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.

Professional Skills:

• Analytical and strategic thinking.
• Proactive and results-oriented mindset.
• Strong attention to detail.
• High level of accountability and ownership.
• Ability to work independently as well as collaboratively.
• Strong adaptability in a dynamic and changing environment.

Skills: Microsoft project, Attention to Detail, Microsoft Office, Asana, Trello, Collaborative, Strategic Thinking, Analytical Thinking, Key Performance Indicators (KPI), Jira