Travel Administrator
Qualifications
- Minimum Diploma (D1) in Tourism, Business Administration, Management, or a related field.
- Minimum 1 year of work experience in travel administration, a travel agency, or corporate travel management.
- Proficient in Microsoft Word and Excel.
- Fluent in Indonesian and proficient in English, both spoken and written.
- Proactive, flexible, and willing to assist with various operational needs.
Job Description
- Business Travel Booking Management: Manage and process all transportation bookings, including flights, trains, and ground transportation, as well as hotel/accommodation reservations for management and employees traveling on business.
- Schedule and Itinerary Coordination: Prepare, organize, and ensure that travel schedules and itineraries are accurate, well-structured, and arranged in a timely manner according to the needs of management and staff.
- Travel Document Management: Prepare and verify supporting travel documents, including passports, visas, assignment letters, travel insurance, and other required permits.
- Travel Budget and Expense Administration: Monitor business travel expenses to ensure compliance with the company’s budget and policies, as well as collect and process reimbursement claims and invoices.
- Vendor and Partner Communication: Coordinate and maintain professional relationships with travel agencies, airlines, hotels, and other travel service providers to ensure smooth travel arrangements.
- Changes and Emergency Handling: Promptly handle travel changes, including rescheduling and ticket cancellations, as well as address urgent or unexpected issues encountered by employees during business trips.
- Reporting and Record Management: Maintain accurate travel records and prepare monthly or annual business travel reports and summaries for audit purposes and operational evaluation.
Skills: Microsoft Excel, Administration, Data Entry, Customer Service, Office Administration, Microsoft Outlook, Google Docs, Google Sheets, Microsoft Office, Organizational Skills