Guest Relation Officer

(GRO) Qualification & Experience:

• Having work experience in the same field (Fresh graduates with internship experience are welcome to apply).
• Excellent Communication skills (verbal and written).
• Able to communicate in English.
• Ability to work well as part of a team in a fast-paced environment.

Task & Responsibility

• Welcome and assist guests warmly and professionally.
• Provide information about the restaurant, menu, promotions, and services.
• Assist guests in making informed dining decisions.
• Handle restaurant reservations, including receiving booking requests, confirming reservations.
• Coordinate with the marketing, service and kitchen teams to ensure a smooth guest experience.
• Address guest inquiries, feedback, and concerns professionally.
• Collaborate with other team members to maintain excellent service standards.

Only shortlisted candidates will be contacted. Only available for offline recruitment process on 32do Bali (Jalan Lebak Sari, Petitenget).

Skills: Customer Care, Administration, Customer Relationship Management, Good Communication Skills, Hospitality and Service, English Language, Good Attitude