Implementation Consultant

Conduct requirements gathering workshops with client users for vanilla/standard product scope,

Configure system parameters, master data settings, and module options per approved requirements,

Design and develop end-user training materials: manuals, quick guides, job aids

Deliver training sessions (classroom, virtual, floor support) to client end users

Prepare and review UAT test scripts and scenarios covering both vanilla features and integrated gap solutions,

Facilitate UAT sessions: coordinate client users, log defects, track resolution with the development party

Escalate UAT defects to PM; escalate functional/standards issues to Development Team

Support cutover activities and provide hypercare (post go-live support)

Document SOPs, user guides, and operational handover materials

A degree in Information Technology, Business Administration, Computer Science, or a related field

Minimum of 3 years of experience in Multifinance project management and implementation

Deep knowledge of Multifinance business process

Proven ability to manage timelines, coordinate tasks, and keep projects within budget.

Exceptional interpersonal skills to translate technical jargon into business value and manage client expectations.

Excellent verbal and written communication skills

Excellent analytical skills

Strong multitasking skills