KEY ACCOUNTS MANAGER Location: Mai Mahiu / Western Nairobi Market

Key Responsibilities

•            Manage key customer accounts from initial engagement through to order fulfilment and ongoing relationship management.

•            Identify, develop and maintain strong relationships with existing and potential customers.

•            Market and sell Quarry products to existing and prospective customers.

•            Develop new business opportunities and actively grow the customer base.

•            Conduct regular customer visits and understand customers' requirements and purchasing patterns.

•            Follow up on quotations, orders, deliveries, payments and customer feedback.

•            Ensure customers receive timely and professional service.

•            Monitor competitors, market trends and pricing within the quarry products market.

•            Develop and maintain a strong sales pipeline to support achievement of monthly and annual targets.

•            Work closely with the Quarry, Logistics, Weighbridge and Finance teams to ensure smooth order fulfilment.

•            Prepare regular sales and account management reports.

•            Take ownership of agreed sales targets and actively pursue opportunities to exceed them.

Key Requirements

•            Female candidate required.

•            Diploma or Degree in Sales, Marketing, Business Administration, Commerce or a related field.

•            Proven experience in sales, key account management or business development, preferably in quarry products, construction materials, aggregates, concrete or a related industry.

•            Strong knowledge of the Western Nairobi market and established customer networks will be an added advantage.

•            Must be aggressive, ambitious, energetic and results-oriented, with a strong "go-getter" attitude.

•            Excellent communication, negotiation and customer relationship management skills.

•            Ability to identify and convert new business opportunities.

•            Must possess a valid driving licence and have several years of driving experience.

•            Ability to work independently, make customer visits and actively pursue sales opportunities.

•            Must be target-driven and comfortable working in a performance-based environment.