INSTORE SALES REP

Key Responsibilities

Welcome and assist customers in selecting the right smartphones, laptops, tablets, accessories, and other electronic products. Demonstrate product features, specifications, and benefits to customers. Achieve and exceed individual sales targets and store KPIs. Cross-sell and upsell complementary products, accessories, warranties, and value-added services. Maintain excellent product knowledge on the latest technology trends and product launches. Process sales transactions accurately using the POS system. Ensure products are well displayed, priced, and the showroom remains clean and attractive. Handle customer inquiries, complaints, and after-sales support professionally. Monitor stock levels and report low inventory or fast-moving products. Build strong customer relationships to encourage repeat business and referrals.

Requirements

Diploma or Degree in Sales & Marketing, Business Administration, or a related field. Minimum 2 years' experience in retail sales, preferably selling smartphones, laptops, consumer electronics, or premium gadgets. Proven ability to meet and exceed sales targets. Excellent communication, negotiation, and customer service skills. Strong understanding of current technology products and trends. Professional appearance with a confident and outgoing personality. Experience using POS systems will be an added advantage. Ability to work flexible retail hours, including weekends when required.