Front Office Officer & Administrator

Job Description

•⁠ ⁠Handle front office administration and daily operations.

•⁠ ⁠Welcome and assist guests, students, and visitors professionally.

•⁠ ⁠Respond to inquiries, complaints, and customer needs.

•⁠ ⁠Manage calls, messages, and administrative documents.

•⁠ ⁠Coordinate with related departments to ensure smooth operations.

•⁠ ⁠Maintain front office cleanliness and organization.

•⁠ ⁠Support reporting and data management.

Qualifications & Requirements

•⁠ ⁠Minimum Diploma 1 (D1), preferably in Tourism or a related field.

•⁠ ⁠1–3 years of experience in a similar position.

•⁠ ⁠Good communication and interpersonal skills.

•⁠ ⁠Customer-service oriented and professional.

•⁠ ⁠Well-organized and able to work independently or as part of a team.

Skills: Problem Solving, Restaurant Reception, Conference Reception, Microsoft Office, Hotel Reception, Scheduling, Customer Service, Customer Engagement, Reception Consultation