Account Executive Product

Qualifications :

1. Bachelor's degree in Information Technology, Information Systems, or a related academic area.
2. Fresh graduates are welcome to apply.
3. Able to prioritize and manage time efficiently.
4. Ability to negotiate, persuade, and influence others.
5. Excellent interpersonal, presentation, communication, and analytical skills.
6. Proficient in computer skills, with experience in CRM software and Microsoft Office Suite, especially strong in Excel.
7. Able to work both independently and in a team.
8. Having good knowledge of IT products.

Job Descriptions :

1. Act as the main point of contact for all account matters, anticipate client needs, ensure deadlines are met, and help clients succeed.
2. Resolve account issues and complaints.
3. Work closely with the Partnership and Banking teams to maintain strong collaboration with partners and clients.
4. Manage and maintain new and existing accounts.
5. Acquire new clients based on targets.
6. Plan and present reports on account progress, goals, and initiatives regularly to team leaders and peers.
7. Quickly learn all MECS products, develop a strong understanding of the e-commerce and digital commerce market, and handle client escalations.
8. Accompany the sales team for product-related meetings.
9. Provide product explanations to customers.

Skills: B2B Marketing, Microsoft Office, B2C Sales, Communication Skills