Customer Support Specialist

Handle customer inquiries and complaints through calls, chat, and social media.

Follow up on orders and resolve customer issues promptly.

Coordinate with internal departments to ensure customer satisfaction.

Document customer complaints and resolutions regularly.

At least 1 year of experience in customer service.

Excellent communication skills and patience.

Fluent in Arabic and English, both spoken and written.

Good computer skills.

Ability to work under pressure.