Digital Marketing & Client Relations Assistant

Position: Digital Marketing & Client Relations AssistantKey Responsibilities

Manage and grow PEMARC's social media presence across various platforms.

Create engaging and high-quality content, including graphics, reels, videos, posters, and promotional materials for courses and events. Design professional marketing materials using Canva and other relevant design tools. Record, edit, and publish videos for social media, websites, and marketing campaigns. Respond promptly and professionally to inquiries from prospective and existing clients via phone, email, WhatsApp, and social media. Perform reception and front-office duties, ensuring a positive experience for visitors and clients. Support marketing campaigns, lead generation, and student recruitment initiatives. Maintain accurate client records and conduct follow-ups on leads and inquiries. Assist with administrative, customer service, and business development activities as assigned.

Qualifications & Skills Qualifications & Skills

Diploma or Degree in Marketing, Communications, Business Administration, Public Relations, or a related field.

Strong understanding of social media marketing and digital content strategies. Proficiency in Canva and video editing tools such as CapCut, Filmora, Adobe Premiere Pro, or similar software. Excellent written and verbal communication skills. Strong interpersonal and customer service skills with a professional demeanor. Demonstrated ability to create compelling, professional, and engaging content. Creative storytelling, copywriting, and content development skills. Confidence in appearing on camera for videos, presentations, or promotional content when required. Highly organized, proactive, detail-oriented, and capable of managing multiple tasks simultaneously. Ability to effectively use AI tools to improve efficiency, problem solving and decision making. Experience in education, training, professional certification, or corporate learning environments will be an added advantage.