Hotel Manager

Responsibilities:

Oversee the day-to-day operations of the hotel Manage and coordinate all hotel departments and staff\ Ensure excellent guest service and customer satisfaction Supervise, motivate and develop hotel employees Monitor room occupancy, bookings, revenue and operational performance Develop strategies to improve hotel revenue and profitability Manage operational expenses and ensure cost efficiency Handle guest complaints and resolve operational issues promptly Ensure high standards of cleanliness, safety and service delivery Monitor staff performance and enforce company policies and procedures Coordinate with suppliers, vendors and service providers Prepare and review operational and financial reports Implement marketing and promotional strategies to increase occupancy Ensure compliance with relevant hospitality standards and regulations

 Requirements:

HND in Hospitality Management, Hotel Management, Business Administration or a related field Minimum age 35 years

Proven experience in hotel management or senior hospitality operations

Strong knowledge of hotel operations, guest services and staff management

Excellent leadership and people-management skills

Strong financial, administrative and problem-solving abilities

Excellent communication and customer service skills

Ability to manage pressure and make sound decisions

Strong understanding of hotel sales, marketing and revenue generation

Professional, mature and highly organized