Revenue and Reservation Manager

Requirements :

• Minimum D3 in Hospitality/Hotel Management or related field.
• Minimum 3 years of experience in Revenue Management/Reservation, preferably in a hotel.
• Strong knowledge of hotel revenue strategy, room rates, inventory, and reservation systems.
• Familiar with OTA, PMS, Channel Manager, and Microsoft Excel.
• Strong analytical, communication, and leadership skills.
• Fluent in English, both written and spoken.
• Age 35–45 years.

Main responsibilities :

• Monitor the hotel's e- commerce strategies as they are being implemented
• Daily management of hotel online presence on various online travel agent
• Managing with director of sales as well as content management
• Communicate with director of sales and marketing
• Developing budgets for projects, monitoring costs, providing status reports to management, and incorporating feedback from the executive level
• Manage e - commerce website content and e- commerce functions including site presentation, product presentation, pricing changes and text and image modifications
• Manage and update the hotel's website and e-commerce functions including latest campaign, events and promotions from the hotel
• Drives web traffic/sales, growth of e - commerce applications via targeted online campaign and retention strategies, with high level of customer acquisition and conversion
• Handle customer service for online - phone calls, e-mails
• Develops and implements new customer acquisition and retention initiatives by managing search engine keyword buy, email acquisition newsletters and exploring other online advertising vehicles
• Negotiate and close new business opportunities with new merchants

Skills: Marketing Analytics, Sales and Marketing, Sales Operations, Hotel Reservations, Revenue Calculation, Sales Management, Sales Strategy, Marketing Communications, B2C Sales, Marketing Strategy, B2B Sales, Content Marketing, Digital Marketing