Medical Records Specialist
About the Role
A leading U.S.-based Personal Injury Law Firm is seeking a Medical Records Specialist to support its growing operations team. This role is ideal for professionals with 1-2 years of experience handling medical records within a law firm and a background in healthcare, nursing, medical administration, or related fields.
Key Responsibilities
Request medical records, bills, imaging, and supporting documentation from healthcare providers.
Follow up with providers to ensure timely receipt of records.
Track request status and maintain accurate updates in the case management system.
Upload, organize, and review records for accuracy and completeness.
Identify missing documents or discrepancies and escalate as needed.
Collaborate with legal and operations teams on case status updates.
Maintain detailed documentation while handling sensitive information with confidentiality.
Requirements
1-2 years of medical records experience within a law firm (required).
Background in healthcare, medical administration, nursing, life sciences, or a related field preferred.
Experience requesting records from U.S.-based providers is a plus.
Familiarity with Litify, Filevine, Needles, SmartAdvocate, or similar case management systems preferred.
Strong English communication skills.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
Tools
Litify or similar case management systems
Microsoft Outlook & Teams
Medical provider portals
Document management systems
What Success Looks Like
Medical records are requested, tracked, and uploaded accurately and on time.
Follow-ups are proactive and well documented.
Case files remain organized and complete.
Internal teams have visibility into case progress and outstanding items.
Location: Remote
Employment Type: Full-Time
Industry: Personal Injury Law / Legal Services
Language: Advanced English Required