Clinical Specialist- WI

Who We Are   Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. 

Our Values   Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future.  Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their needs to consistently deliver solutions exceeding their expectations.  Be Bold – Say It. Be direct and open. Speak with honesty and courage, and respect others for doing the same. Say what you think, embrace passionate debate, and always bring the issue to the table. Communicate with confidence.  Bring Your Best Self. Show up and be authentic. Utilize your greatest strengths and stay true to who you are. Bring positive energy, be genuine in your approach, and continually seek ways to grow. Be uncompromisingly you.  Innovate Relentlessly. Explore new possibilities and be willing to take a risk. Challenge status quo. Try new ideas, learn from mistakes, and rally the team to raise the bar.

What You'll Do: Onboarding and training

Deliver clinical onboarding training to new, seasonal, and PRN staff in Wisconsin, in person and virtually

Keep staff current with vaccine guidance, company protocols, and Wisconsin requirements

Support corporate onboarding sessions and work with the RCOM on what staff need to complete before and after onboarding

Competency checks

Perform and document competency checks for vaccine administration, injection technique, emergency response, infection control, and documentation

Observe staff at clinics, give clear feedback, and coach staff who need more support

Keep competency records complete and audit-ready

Flag performance or safety concerns RCOM quickly

Cold chain management

Own the cold chain process for vaccine storage, transport, and handling in the region

Train staff on temperature monitoring, equipment use, and what to do when storage falls out of range

Review temperature logs, investigate excursions, and complete required reports

Work with suppliers and pharmacy partners to resolve vaccine storage and handling issues

Lead program management

Lead clinical programs for Wisconsin from planning through completion, such as Lead Clinics, pneumococcal programs, and special projects

Set up clinical workflows, checklists, and standards that work across Wisconsin communities

Track program results and report on quality, compliance, and trends to the RCOM

Find process gaps and put improvements in place with operations, customer success, and compliance teams manage the MPS LeadTesting Program working with MPS, MHD. Including operations of the clinic, quality checks, training of staff, reporting to MHS and State Department of Hygiene. Support training of staff on WIR.

Training of team leaders

Train and coach Wisconsin team leaders on running a clinic, managing staff, and handling customer communication

Teach team leaders to complete pre-clinic and post-clinic tasks correctly, including eligibility checks and registry and EMR documentation

Build team leaders' skills in coaching, problem solving, and escalation

Onsite services

Work at clinics as needed to give vaccines, support teams, and fill staffing gaps

Serve as the clinical point person onsite for questions, adverse events, and special situations

Build good working relationships with community staff, nurses, and leaders

Support to the RCOM

Check that pre-clinic tasks are complete before each clinic (resident roster, eligibility checks, insurance verification), using the regional project planner as the source of truth

Help the RCOM plan clinic staffing by confirming seasonal and PRN coverage, schedules, and clinic assignments

Support recruiting by screening candidates, joining interviews, and giving the RCOM clinical feedback on candidates

Review post-clinic wrap-up reports and confirm vaccines are documented in the registry (WIR), TRACK, and the customer EMR (such as PCC) within 24 hours

Do quality checks on documentation, find errors or gaps, and follow up with staff to fix them

Manage clinic supplies and equipment, including vaccine and supply orders, coolers, and thermometers

Track staff licenses, certifications, and required trainings, and alert the RCOM before anything expires

Follow up on incidents, adverse events, medication errors, and cold chain excursions, and complete the required reports

Act as a clinical contact for community staff, answering questions and helping resolve concerns

Support new community start-ups, including first clinics, onsite setup, and handoff of clinic processes

Help prepare weekly operations reports and keep trackers current, such as clinic completion, staffing, and compliance

Give the RCOM feedback on what is working and what is not, and help update clinical procedures and training materials

Serve as clinical backup for the RCOM, including covering clinics and staff gaps when needed

Key Qualifications We're Looking For: Active, unrestricted RN license in Wisconsin

2+ years of clinical experience in vaccine administration, long-term care, public health, or a related setting

Current BLS certification

Working knowledge of vaccine storage and handling, cold chain requirements, and infection control

Experience training, precepting, or coaching clinical staff

Comfort working in the Wisconsin Immunization Registry (WIR) and electronic health records

Willingness to travel across Wisconsin [percent] of the time, with a valid driver's license and reliable transportation

Preferred

Experience with onsite or mass vaccination clinics

Experience with senior living or skilled nursing settings

Experience managing clinical programs or projects

Familiarity with PointClickCare and WIR

Immunizer certification, or a train-the-trainer or instructor credential

Skills and Qualities

Clear, patient communicator who can teach adults with different experience levels

Strong attention to detail and a commitment to patient safety

Organized, able to manage several programs and deadlines at once

Confidently giving honest feedback and holding high standards

Able to work well with the RCOM and take direction while managing your own workload

Flexible and calm in a fast-moving field environment

Physical Requirements and Work Environment

Ability to stand, walk, and lift 25 pounds, including vaccine coolers and clinic supplies

Travel to clinics and community sites, with occasional early mornings, evenings, or weekends during peak vaccine season

Work in senior living communities, with required health screenings and immunizations

What Success Looks Like: Positive feedback from customers about the patient centric onsite clinic experience-delight the customers

Improved compliance and audit readiness

Reliable resource for team members and customers for all onsite activities

Standardized onboarding and competency validation

Increased visibility into operational and quality metrics

Stronger clinical infrastructure to support scalable growth

Perks of Working @ Novir Competitive total compensation offerings

Generous paid time off policy

Medical, dental, and vision insurance, some of which is covered by the company

Company provided Disability and Life Insurance

Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers

Novir is a fast-growing startup with a work hard, play hard attitude. We look for smart, motivated individuals who are excited to build something incredible from the ground up!