Senior International Travel & Relocation Consultant

Responsibilities:

Client Consultation & Advisory:

Provide professional consultation and guidance on international travel, study, work, relocation and global mobility opportunities. Assess clients' travel objectives, eligibility and available options. Advise clients on suitable visa and travel pathways based on their individual circumstances. Clearly explain documentation requirements, processes, timelines, costs and next steps. Manage client expectations and provide excellent customer service.

Visa Application & Documentation Support:

Review, assess, and organize client documents before application submission. Provide professional support for visa applications and documentation. Handle support for Study Visa applications. Handle support for Work Visa and employment-related visa applications. Handle Tourist and Visitor Visa applications. Handle Business Visa applications. Handle Conference and event-related travel visa applications. Support documentation for Permanent Residency and long-term residency pathways where applicable. Provide administrative support relating to settlement and ILR pathways where legally applicable. Prepare clients for visa interviews where required. Monitor application progress and communicate updates professionally. Maintain accurate records of client cases and application stages.

Study Abroad Services:

Advise students on suitable study destinations and institutions. Assess student profiles and academic backgrounds. Guide clients through school and university application requirements. Review and support preparation of admission documents. Coordinate admission-related applications and documentation. Provide study visa documentation guidance and pre-departure support.

Work Abroad & International Job Applications:

Advise clients on legitimate international work and career opportunities. Review CVs and employment documents. Support professional international job applications. Assist clients with job search strategies. Coordinate legitimate international recruitment and placement opportunities. Communicate with employers and recruitment partners where applicable. Track client job applications and follow-up activities.

Travel Planning & Ticketing:

Provide professional travel consultation and itinerary planning. Research and recommend suitable flight options. Handle flight ticket reservations and bookings. Manage ticket changes, cancellations and travel adjustments. Arrange hotel reservations and accommodation bookings. Prepare travel itineraries and relevant travel information. Support travel insurance and other travel-related requirements where applicable. Assist clients with travel document arrangements and pre-departure planning.

Cultural Exchange & International Programs:

Advise clients on legitimate cultural exchange and international mobility programs. Support eligible applications for exchange, internship, training and other international programs. Review program requirements and client eligibility.

Case Management:

Manage multiple client cases simultaneously while maintaining accuracy. Maintain organized digital and physical client records. Track application deadlines and ensure timely follow-up. Identify missing documentation and follow up promptly. Handle client information with strict confidentiality and professionalism. Submit regular reports on active cases, applications, progress and completed transactions.

Partnerships & Business Development:

Build relationships with universities, travel partners, hotels, employers, recruitment agencies and international institutions. Identify legitimate international opportunities and partnership possibilities. Recommend new travel, study, work and relocation opportunities for company growth.

Requirements:

Minimum of 3 years' proven experience in travel consultancy, visa application support, study abroad, relocation or international mobility services. Demonstrable hands-on knowledge of international travel documentation and visa application procedures. Experience handling study abroad and university applications. Experience with international job applications and work abroad opportunities. Experience with flight booking and travel reservations. Knowledge of GDS systems such as Amadeus, Sabre or Galileo is a strong advantage. Excellent document review and attention-to-detail skills. Strong communication, consultation and customer relationship skills. Ability to manage multiple client cases and deadlines. High level of integrity, confidentiality and professionalism. Strong problem-solving and research abilities. Excellent written and verbal English communication skills.