retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail service establishment.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Teach interest or professional development courses.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Supervise office and volunteer staff.

Supervision:

5-10 people.

Area of specialization:

Retail store.

Security and safety:

Bondable. Criminal record check.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Walking. Standing for extended periods.

Personal suitability:

Client focus. Flexibility. Reliability. Team player. Initiative. Ability to multitask.

Employment terms options:

Early morning.

Experience:

1 year to less than 2 years.

Employment terms options:

Shift. Morning. Weekend. Overtime required.

Other benefits:

Free parking available.

Support for persons with disabilities:

Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

Offers mentorship programs that pair newcomers and/or refugees with experienced employees .

Support for youths:

Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Support for mature workers:

Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers .

Supports for visible minorities:

Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.