administrative assistant

Education:

Bachelor's degree.

Tasks:

• Coordinate the flow of information within the team.
• Evaluate daily operations .
• Open and distribute mail and other materials.
• Supervise other workers.
• Establish and implement policies and procedures.
• Train other workers.
• Determine and establish office procedures and routines.
• Schedule and confirm appointments.
• Answer telephone and relay telephone calls and messages.
• Answer electronic enquiries.
• Compile data, statistics and other information.
• Oversee the preparation of reports.
• Respond to employee questions and complaints.
• Order office supplies and maintain inventory.
• Greet people and direct them to contacts or service areas.
• Set up and maintain manual and computerized information filing systems.
• Type and proofread correspondence, forms and other documents.
• Perform data entry.
• Provide customer service.
• Maintain and manage digital database.
• Perform basic bookkeeping tasks.
• Conduct performance reviews.

Supervision:

3-4 people.

Computer and technology knowledge:

• MS Excel.
• MS Outlook.
• MS PowerPoint.
• MS Windows.
• MS Word.
• MS Office.

Area of specialization:

Correspondence.

Transportation/travel information:

Willing to travel.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Attention to detail.

Personal suitability:

• Ability to multitask.
• Excellent oral communication.
• Flexibility.
• Organized.
• Team player.
• Accurate.
• Client focus.
• Reliability.
• Time management.

Screening questions:

Do you have experience working in this field?.

Employment terms options:

Early morning.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Morning.
• Day.
• Weekend.

Support for persons with disabilities:

Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

Supports newcomers and/or refugees with foreign credential recognition.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.

Support for Veterans:

• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) .
• Supports Veterans in translating their military skills and experience into the language of the civilian job market .

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Support for mature workers:

Applies hiring policies that discourage age discrimination .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).