IT Asset Management And CMDB Specialist

Configuration & Asset Management

Manage the full IT asset lifecycle: from request and acquisition to deployment, maintenance, and eventual decommissioning.

Maintain the integrity and accuracy of the CMDB, ensuring all Configuration Items (CIs) and their relationships are mapped.

Perform regular reconciliations between discovery tool data, procurement records, and the CMDB to resolve discrepancies in the asset registry.

Relationship Mapping

Map dependencies between configuration items (CIs) to provide visibility into how infrastructure supports business services.

Financial & Procurement Alignment

Cost optimization: Partner with Finance to track asset depreciation, manage budgets, and provide accurate data for total cost of ownership (TCO) analysis.

Procurement collaboration: Work closely with the Procurement team to ensure all new purchases align with technical standards and are captured in the CMDB immediately upon receipt.

Contract management: Track software licenses, maintenance agreements, and warranties to prevent overspending on unused seats or penalties from non-compliance.

Governance & Reporting

Develop and enforce policies for asset tagging, data entry, and disposal.

Generate monthly reports for leadership regarding asset health, license compliance, and upcoming renewal risks.

Ensure the organization is "audit-ready" for both internal financial audits and external software vendor audits.

Requirements

Required Skills & Qualifications

Experience: More than 10 years of experience in IT Asset Management or Configuration Management.

Technical knowledge: Proficiency with IT Service Management (ITSM) platforms like BMC Helix.

Standards: Strong understanding of ITIL v4 frameworks, specifically Service Configuration Management and ITAM practices.

Data analysis: Advanced skills in Excel to manipulate and analyze large datasets for reconciliation.

Soft skills: Excellent communication skills to coordinate across departments (Finance, Procurement, and IT Operations).

Preferred Certifications

ITIL Foundation

Certified IT Asset Manager (CITAM)

Certified Software Asset Manager (CSAM)