Customer Relations Officer

Key Responsibilities

• Conduct onsite and remote customer training on equipment and software usage.
• Support the installation and setup of printing equipment and related software.
• Guide customers on daily operations, printing, scanning, and basic workflow processes.
• Provide responsive customer support and assist with basic troubleshooting.
• Follow up with customers after installation to ensure a smooth user experience.
• Coordinate with technical teams to resolve customer issues when required.
• Build strong customer relationships through professional communication and service delivery.

Requirements

• Experience in customer service, training, technical support, or a customer-facing role.
• Fresh graduates are welcome to apply.
• Experience in printing, production print, office equipment, or technology products is an advantage.
• Strong communication and interpersonal skills.
• Basic computer and software knowledge.

Note: This is a 1-year contract role.

Morgan McKinley Pte Ltd

Lay Sihua

EA Licence No.: 11C5502

EA Reg No.: R23114633