Relationship Support Manager

Exciting opportunity

A chance to be a part of a multinational bank.

About our client

A financial services organisation based in Dubai.

Job description

Support relationship managers in managing and servicing a portfolio of corporate banking clients. Lead client onboarding and product setup, ensuring accurate system and account creation. Coordinate KYC documentation, refreshes, and AML compliance requirements. Assist with enhanced due diligence, account screening, and risk-related reviews. Maintain Salesforce records, monitor sales pipelines, and track business leads. Provide day-to-day client service, handle queries, and support deposit management activities. Prepare management information (MI), client presentations, and materials for customer meetings. Support relationship planning, annual client reviews, and customer satisfaction initiatives. Identify new business opportunities and maintain a database of prospective corporate clients.

The successful applicant

Must be a UAE national

Experience in the banking or financial services industry

Strong organizational and multitasking abilities

Proficiency in managing client accounts and documentation

Knowledge of compliance and regulatory standards in financial services

Excellent communication and problem-solving skills

Attention to detail and a proactive approach to work

What's on offer

Competitive compensation package

Comprehensive medical benefits

Annual performance-based bonus

If this role aligns with your career goals, consider applying to join the team.