Medical Receptionist

Your mission Working as part of our busy and talented team and taking the lead in front of the reception house, this is a key role in our practice and in our patient experience. 

Main Duties and Responsibilities: •      To meet and greet patients and visitors to practice in a friendly and courteous manner •      Ensure patients are checked in and all essential documentation is completed and confidentially filed  •      Answer all incoming calls and deal with queries as appropriate •      Responding to patient and client requests and directing them to the appropriate person •      Scheduling appointments for patients, doctors and nurses using our internal systems •      Prepare and update patient lists and extract patient notes when required •      Filing of medical notes, letters, test results and other correspondence •      Register new patients on the computer system •      Ordering office supplies, stationery & equipment •      Opening and distribution of post •      Understand the usage of the practice email and internet system •      Assist in the opening, closing, and securing of the building at the start and end of the working day •      Support the administration function in a range of duties  •      Supporting Physicians with queries •      Other related duties commensurate with the role and the qualification as requested from line manager

Your profile •      Deal with your work in a confidential, polite, and professional manner •      Excellent communication skills, both written and verbal •      Excellent IT skills including all MS Office packages •      Strong time management skills   •      Work well as part of a team to provide quality service •      Work with great accuracy and attention to detail when dealing with all patient records •      Able to work in a self-directed manner and is motivated and enthusiastic  •      Ability to be flexible as and when required, have a “can do” attitude