Chief Operating Officer (COO)

Key Duties and Responsibilities

• Support the CEO in operational strategy, business planning and budgeting• Provide executive oversight of hospital operations, facilities, biomedical engineering and support services
• Partner with Medical, Nursing, Finance and Risk to enhance patient experience, clinical governance and business continuity
• Lead quality assurance, accreditation, compliance and SafeCare standards
• Drive transformation, digital health, and continuous improvement (Lean, automation)
• Monitor KPIs for operations, quality, finance and patient safety
• Build a high-performance culture through leadership development and performance management• Any other duty as may be assigned from time to time by the CEO

Requirements

• A Master's Degree in Healthcare Administration, Health Services Management, Business Administration (MBA), or related field;• Professional Qualification in Hospital Management, Healthcare Operations, Quality Management, Project Management, or

Healthcare Leadership will be an added advantage.

• Minimum 10 years progressive leadership in healthcare operations, with at least 5 years at senior executive level in a high- volume

hospital

• Proven track record in operations, accreditation, financial management and leading multidisciplinary teams• Registration with relevant professional bodies where applicable