business systems analyst

About the company

Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers. Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies. Mariner s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

Your tasks

OVERVIEW OF THE ROLE We are seeking a Senior Business Analyst to support a complex Pension Transformation initiative on a short-term client project, with an immediate start preferred. This role will work across business, operations, finance, compliance, technology, and external vendors to bring structure and clarity to a highly complex transformation environment The ideal candidate will bring strong senior-level transformation experience, with direct pensions experience highly preferred. Experience with pension administration, pension operations, pension platform migration/replacement, recordkeeping transformation, or pension administration outsourcing would be particularly relevant. Strong Financial Services or Insurance transformation experience may also be considered.

WHAT YOU LL BE DOING IN THE ROLE

• Review and clarify the existing requirements backlog, identifying gaps, duplication, inconsistencies, and unresolved decisions.
• Map and validate current-state and future-state business processes, including roles, handoffs, dependencies, controls, and process gaps.
• Facilitate working sessions with business stakeholders, SMEs, project teams, technology teams, and external vendors to clarify requirements and drive decisions.
• Translate business requirements into clear deliverables, dependencies, acceptance criteria, test scenarios, and requirements traceability.
• Support data migration, system integration, reconciliation, testing/UAT, and operational readiness activities.
• Work across business and technology teams to ensure requirements are understood, validated, and aligned throughout the transformation lifecycle.
• Identify and escalate risks, dependencies, requirement gaps, and outstanding decisions that could impact the program critical path or go-live.
• Bring structure to ambiguous or incomplete requirements and independently drive analysis through to resolution.

Requirements

• Senior Business Analyst experience supporting complex transformation programs.
• Strong experience with business process mapping, requirements elicitation, requirements documentation, and stakeholder facilitation.
• Experience supporting data migration, integrations, testing/UAT, reconciliation, and requirements traceability.
• Strong preference for pensions experience, particularly within pension administration, pension operations, or pension transformation.
• Experience with pension administration outsourcing, pension platform migration/replacement, or recordkeeping transformation is highly desirable.
• Strong Financial Services or Insurance transformation experience may be considered where direct pensions experience is limited.
• Experience working within regulated or highly controlled environments.
• Demonstrated ability to work effectively across business, finance, operations, compliance, technology, and external vendor teams.
• Strong facilitation and decision-support skills, with the ability to navigate complex stakeholder environments.
• Ability to