Associate Product Manager (APM)

About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging Please read this carefully - it’s here to help you self-select. Expectations are high and visible

Problems may be ambiguous and fast-moving

Priorities can change as the business scales

Feedback is direct and frequent

Performance is measured by results, not intentions

If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities: Own day-to-day management of assigned Zoho One modules (CRM, Inventory, Desk), including configuration, workflow automation, and blueprint design

Act as point of contact for internal stakeholder requests across Sales, Ops, and Merchandising, triaging tickets and translating them into clear requirements

Facilitate stakeholder meetings to gather requirements, align priorities, and communicate scope/trade-offs

Write and maintain product requirement documents (PRDs), user stories, and workflow documentation

Query databases using SQL to validate data, generate reports, and support dashboard/BI needs

Coordinate backlog grooming, sprint planning, and UAT cycles together with the dev team

Monitor module performance post-launch and drive continuous improvement based on user feedback

Support broader Product initiatives (automation workflows, integrations) as needed

Requirement & Qualifications: Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field

1-3 years of experience in product management, business analysis, systems administration, or a related role (fresh graduates with strong internship/project experience may be considered)

Proficient in SQL, with the ability to write intermediate to advanced queries

Hands-on experience with Zoho One (CRM, Inventory, Deals, Books) or comparable CRM/ERP (Salesforce, hubspot, odoo) platforms strongly preferred

Proven ability to manage stakeholder relationships and translate business needs into actionable product requirements

Familiarity with agile/sprint methodologies and backlog management

Strong written and verbal communication skills, able to bridge technical and non-technical audiences

Detail-oriented, organized, and capable of managing multiple concurrent workstreams independently