Head of Quality (m/f/d)
Einleitung
Our products are recognized worldwide for quality, reliability and performance. To ensure they continue to meet the highest standards, we are looking for an experienced leader to further develop our global quality organization and drive excellence across the entire value chain.
As Head of Quality (m/f/d), you will combine quality management expertise, product understanding and customer focus to ensure that our products consistently meet the expectations of customers and markets throughout every stage of development and production.
We are looking for you to start as a:
Head of Quality (m/f/d)
For our location in 85305 Jetzendorf
Your Responsibilities
Supplier, Production and Product Quality
Overall responsibility for quality across the entire supply chain
Ensuring supplier quality as well as the quality of incoming materials and components
Responsibility for process quality and product compliance throughout manufacturing
Establishment and continuous improvement of statistical inspection and product release procedures
Analysis of quality KPIs and implementation of sustainable improvement measures
Product Development and Release Process
Responsibility for quality-related approvals throughout the entire product development process
Responsibility for the final quality assessment and product release prior to market launch
Management and continuous improvement of a structured Stage-Gate and release process across design, development, sample production and serial production
Definition and monitoring of quality requirements, material standards and release criteria
Conducting and leading quality reviews prior to the transition to each subsequent development phase
Early identification of quality risks and initiation of appropriate corrective actions
Ensuring compliance with legal requirements, applicable standards and internal quality standards
Customer and Market Quality
Functional responsibility for customer service from a product and quality performance perspective
Analysis of customer complaints, returns and quality-related feedback from the market
Identification of systemic quality issues and development of appropriate improvement measures
Ensuring a continuous feedback loop between the market, customer service, product development and production
Incorporating customer and market insights into the continuous improvement of products and processes
Quality Management System
Responsibility for establishing, developing and managing the group-wide quality management system
Development and maintenance of quality policies, processes and standards
Definition of quality KPIs, audit processes and governance structures
Ensuring compliance with relevant standards, legal requirements and customer requirements
Promoting a strong quality culture throughout
Your Profile
Strong background in the consumer goods industry, ideally in quality, product development or technical product management; knowledge of the outdoor or footwear market is a plus
Proven experience in a senior quality leadership role within a medium-sized to large international company with multiple global locations and complex reporting and decision-making structures
Experience in establishing and continuously developing quality management systems
Expertise in supplier, production and product quality
Excellent communication skills
Fluent in German and English, both written and spoken
High willingness to travel to our production sites in Asia and Europe
What we Offer
A key leadership role with direct impact on the quality and success of our products
A broad scope of responsibility spanning product development, supplier and manufacturing quality, and customer feedback from the market
The opportunity to shape and strengthen the quality culture of a leading outdoor footwear brand
Short decision-making paths, a collaborative work environment, and an open, values-driven company culture
Flexible working hours and the opportunity for mobile working
Annual company events such as summer celebrations and Christmas parties
Additional benefits including a bike leasing program, employee discounts, and special offers from selected partners
Company pension scheme, on-site cafeteria, and meal subsidies
Weitere Informationen
If you would like to contribute your strengths and break new ground with us, we look forward to receiving your application. Join us in writing the next chapters of the LOWA story.
LOWA Sportschuhe GmbH
Hauptstr. 19
85305 Jetzendorf