Workshop Manager
Responsibilities:
Manage the daily operations of the automotive workshop.
Lead, supervise, and develop technicians and workshop personnel.
Allocate work efficiently to maximise productivity and minimise turnaround time.
Monitor workshop performance and technician productivity.
Ensure repairs and maintenance meet manufacturer and company quality standards.
Maintain strict compliance with health, safety, and environmental regulations.
Coordinate vehicle inspections, diagnostics, repairs, and quality control.
Manage workshop equipment, tools, and maintenance schedules.
Work closely with customer service and management to ensure excellent customer experience.
Monitor inventory requirements and coordinate with procurement where necessary.
Prepare operational reports and recommend process improvements.
Develop systems that improve efficiency, profitability, and service quality.
Requirements:
Bachelor's degree, HND, or equivalent qualification in Mechanical Engineering, Automotive Engineering, or a related discipline.
Minimum of 5 years' experience in automotive workshop operations, including at least 2 years in a supervisory or managerial role.
Strong technical knowledge of vehicle diagnostics, repairs, and maintenance.
Proven experience managing technicians and workshop operations.
Excellent planning, organisational, and leadership skills.
Strong understanding of workshop health and safety standards.
Ability to manage multiple priorities under pressure.
Excellent communication and problem-solving skills.
High level of integrity and accountability.
Proficiency in Microsoft Office and workshop management systems is an advantage.
What We Offer:
Competitive salary and performance-based incentives.
Opportunity to lead a growing automotive workshop.
Direct collaboration with executive leadership.
Professional development and continuous learning.
Career progression within a growing organisation.
Preferred Qualifications:
Candidates with experience managing authorised dealerships, fleet maintenance operations, or high-volume automotive service centres will have an advantage. Manufacturer certifications or technical certifications from recognised automotive brands are highly desirable.