dental receptionist

*Overview*

We are seeking an *experienced, professional, and highly organized Dental Receptionist* to join our busy and friendly dental practice.

The ideal candidate will have a *minimum of 2 years of hands-on experience working at the front desk of a dental office* and will be confident managing patient scheduling, insurance claims and estimates, payments, treatment coordination, and day-to-day administrative responsibilities.

This position requires someone who is dependable, detail-oriented, comfortable working in a fast-paced environment, and committed to providing excellent patient service.

*Responsibilities*

• Greet patients warmly and professionally and provide an excellent experience from check-in to check-out
• Answer and manage incoming phone calls, emails, and patient inquiries
• Schedule, confirm, reschedule, and coordinate patient appointments efficiently
• Manage the daily schedule and help maintain a productive and organized workflow
• Verify dental insurance coverage and assist with insurance claims, estimates, predeterminations, and related follow-ups
• Process patient payments and accurately manage patient accounts
• Maintain and update patient information, treatment records, and electronic charts
• Communicate treatment plans, appointment requirements, and financial information clearly and professionally
• Follow up with patients regarding treatment, outstanding appointments, recalls, and insurance matters
• Maintain patient confidentiality and ensure accurate handling of sensitive information
• Work closely with dentists, hygienists, assistants, and other team members to support smooth daily operations
• Maintain a professional, organized, and welcoming front-desk environment

*Qualifications & Experience*

• *Minimum 2 years of dental receptionist/front-desk experience is mandatory*
• Experience working in a *Canadian dental office is mandatory*
• Proficiency with *Paradigm dental practice management software* is highly preferred
• Strong knowledge of dental terminology, procedures, and treatment plans
• Good understanding of dental insurance claims, estimates, predeterminations, and patient billing
• Familiarity with *CDCP and other dental insurance plans* is an asset
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to remain professional and efficient in a busy, fast-paced dental environment
• Strong attention to detail and accuracy
• Friendly, dependable, punctual, and team-oriented
• Excellent customer service and interpersonal skills

*What We Are Looking For*

We are looking for someone who already understands the daily responsibilities of a busy dental front desk and can confidently contribute to the practice with minimal training.

The successful candidate will be *professional, energetic, organized, reliable, and comfortable communicating with patients regarding appointments, treatment, insurance, and financial matters*.

If you are an experienced Dental Receptionist who enjoys working with patients and being part of a supportive and professional dental team, we would be happy to hear from you.

*Please apply with your resume and details of your previous dental office experience.*

Pay: $40,000.00-$60,000.00 per year

Work Location: In person