Loans & Business Development Manager

Responsibilities:

Recruit, train, manage and motivate a team of Loan Officers. Set clear individual and team targets and drive performance against them. Develop and grow the company's micro and SME lending portfolio. Drive customer acquisition and identify new lending opportunities. Monitor Loan Officers closely to ensure consistent productivity and achievement of targets. Drive loan repayments and collections, including follow-up and enforcement where necessary. Monitor delinquent accounts and ensure effective recovery actions are taken promptly. Develop and maintain a strong pipeline of qualified borrowers. Drive the adoption and usage of the company's POS machines among suitable customers. Promote and grow the company's savings mobilisation activities. Monitor portfolio quality, repayment performance and overall loan officer productivity. Produce regular performance reports and provide management with clear updates on results and challenges. Identify underperforming staff and take appropriate corrective action. Build a disciplined, accountable and high-performance lending team. Ensure that company lending policies, procedures and KYC requirements are followed.

Requirements:

Minimum 3 years' relevant experience in lending, microfinance, banking, fintech or a related financial services role. Minimum qualification of HND. Demonstrable experience managing or supervising a sales, lending or field team. Proven ability to work with and achieve measurable targets. Experience in loan recovery/collections will be an advantage. Must be willing to work full-time from our Lekki office. Must be able to recruit and manage a team of Loan Officers.

The Person We Are Looking For:

We are looking for someone who is:

Highly target-driven and commercially minded. A strong team builder and people manager. Assertive, disciplined and able to hold staff accountable. Persistent and highly focused on achieving results. Comfortable working in a fast-paced lending environment. Strong in customer acquisition, loan recovery and business development. Able to recruit, train and develop Loan Officers from the ground up. Not afraid to challenge poor performance or take decisive action when required. Strong in communication, reporting and organisation. Experienced in microfinance, lending, SME finance, fintech, banking or a related financial services environment.