Social Worker (FSC)

Safe Place at Lakeside Family Services (LFS) is a social service programme committed to supporting women and families facing unsupported pregnancies. We are looking for a dedicated Social Worker to join our team and provide professional support to clients through casework, counselling, group work and community engagement.

Key Responsibilities

1. Casework and Counselling

• Develop, implement and follow up on case plans and interventions based on clients’ needs.
• Engage clients and their significant others in a therapeutic and supportive manner to understand their needs, strengths and circumstances.
• Conduct risk and needs assessments to inform intervention planning.
• Provide crisis intervention and emotional support where required.
• Maintain accurate, timely and comprehensive case documentation in accordance with organisational standards.
• Make appropriate referrals to internal and external resources and services.

2. Group Work and Workshops

• Plan, facilitate and evaluate psycho-educational and support groups for clients.
• Design workshop content and materials that are aligned with client needs and organisational goals.
• Monitor group dynamics and adapt facilitation approaches to support effective engagement and participation.

3. Community Networking and Outreach

• Network and collaborate with stakeholders to assess community needs and develop and implement relevant programmes and services.
• Build and maintain strong relationships with community partners, referral sources and government agencies.
• Represent LFS and Safe Place at community events, forums and relevant platforms.
• Identify opportunities to strengthen community partnerships and improve support for women and families.

4. Programme Development and Research

• Identify service gaps based on client needs and make recommendations to enhance existing programmes and services.
• Participate in and support relevant research initiatives.
• Assist in the development of programme frameworks, tools and resources.
• Contribute to the monitoring and evaluation of programme outcomes and effectiveness.

Requirements

• Bachelor’s Degree or Postgraduate Diploma in Social Work.
• Minimum 3 years of relevant experience in social work or a related field.
• Strong interpersonal and communication skills, with sensitivity and empathy when working with clients experiencing unsupported or crisis pregnancies.
• Sound understanding of casework methodology, crisis intervention and trauma-informed care.
• Strong assessment, case management and intervention skills.
• Ability to work independently while collaborating effectively with colleagues and external stakeholders.
• Good written and documentation skills, with strong attention to detail.
• Experience in group facilitation, community outreach or programme development would be an advantage.