Senior Service Engineer

A leading medical device company is actively recruiting a senior service engineer for its Bahrain office.

Applicants must have proven work experience in the country where the role is based. Candidates who have relocated within the last 12 months will not be considered.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within five working days. If you are not contacted within that time, please consider your application unsuccessful on this occasion.

Main responsibilities

• Install, maintain, and troubleshoot medical equipment at customer sites.
• Lead technical support activities across an assigned territory.
• Resolve technical issues and customer complaints efficiently.
• Support service revenue through service agreements, preventive maintenance, and spare parts.
• Coordinate installations, training, and service resources.
• Maintain technical documentation, tools, and spare parts inventory.
• Ensure equipment and tools are maintained and calibrated.
• Mentor and support service engineers with technical repairs and maintenance.
• Monitor service performance and support the achievement of service targets.

Requirements

• Bahraini nationals preferred.
• Degree in biomedical engineering, electronics, or a related field.
• Minimum of five years of field service experience in medical devices, healthcare, or life sciences.
• Willingness to travel as needed for on-site customer support.
• Valid driver’s license.
• Excellent Arabic and English language skills.
• Availability for face-to-face interviews in Bahrain.