Customer Relation Lead

Responsibilities: Build and maintain strong relationships with clients. Respond promptly to client inquiries and concerns. Convert prospects into paying customers through effective communication. Ensure clients have a seamless and positive experience. Enforce company policies while maintaining customer satisfaction. Maintain customer records and provide regular feedback on customer trends. Collaborate with internal teams to improve client experience.

Requirements: Minimum of a Bachelor's degree Minimum of 2 years' experience in customer service, client relations, or a similar role. Excellent communication and interpersonal skills. Strong negotiation and conflict-resolution skills. Ability to multitask and manage client expectations. Experience in media, hospitality, or service industries is an advantage. Proficiency in CRM tools is a plus.

Remuneration: NGN 150,000 Monthly.