Logistics Executive
Company Overview
Incorporated in 1996, the company specializes in supplying fresh and frozen pork, including free-range pork and delicatessen products like hams and sausages. It also operates in food manufacturing, cold storage, wholesale, distribution, and import.
Job Summary
Manage daily operations by leading delivery teams, optimizing routes, and ensuring safe, accurate, and timely delivery of goods.
Responsibilities
- Supervise, train, and evaluate delivery drivers and support staff to maintain high performance and service standards
- Assign and optimize delivery schedules and routes to maximize efficiency and ensure punctual deliveries
- Monitor daily delivery activities, track key performance metrics, and resolve delivery or logistics issues promptly
- Enforce vehicle maintenance standards, workplace safety protocols, and compliance with local driving regulations
- Handle escalated customer inquiries, complaints, and claims related to delayed or damaged orders with professionalism
- Communicate clearly with drivers and stakeholders to provide updates and instructions
- Make quick, effective decisions under pressure to manage delays or road incidents and minimize impact on delivery schedules
Required competencies and certifications
- Valid Class 3 driving license with a clean driving record
- At least 2 years of relevant experience
Preferred competencies and qualifications
- Experience in logistics, supply chain, dispatching, or fleet management
- Strong organizational, problem-solving, and team-coordinating skills
- Proficiency with computer systems