Hotel Manager

Responsibilities:

Hotel Operations:

Oversee the daily operations of the hotel and ensure all departments function efficiently. Ensure proper coordination between the front desk, housekeeping, maintenance, security, food and beverage, and other departments.

Guest Experience and Customer Service:

Ensure guests receive professional, courteous, and timely service. Monitor guest check-in, check-out, reservations, enquiries, and complaints.

Staff Management and Supervision:

Supervise and coordinate hotel employees across different departments. Prepare or monitor staff schedules and ensure adequate staffing levels. Monitor employee attendance, punctuality, appearance, conduct, and productivity.

Requirements:

Minimum of an HND qualification  2 years of previous experience in a similar role