Staff Product Designer & Researcher

Accountabilities: As a Staff Product Designer & Researcher, you will lead strategic design initiatives, conduct research, and collaborate with cross-functional teams to create impactful user experiences. You will balance long-term vision with iterative improvements, bringing structure to complex challenges and advocating for user needs throughout the product development lifecycle.

Lead end-to-end design projects, from research and problem definition through prototyping, validation, and delivery of complete product experiences.

Partner closely with product managers, engineers, developer education, support, marketing, and sales teams to drive user-centered solutions.

Conduct usability studies, research initiatives, and discovery activities to inform product decisions and uncover customer needs.

Manage research operations, including participant recruitment, study coordination, follow-ups, and research documentation.

Translate research findings into clear recommendations, actionable insights, and compelling customer experience narratives.

Contribute to design systems, accessibility practices, and processes that improve consistency and quality across products.

Facilitate design discussions, workshops, kickoffs, and collaborative sessions with diverse stakeholders.

Create prototypes, interaction flows, and user interface concepts at different levels of fidelity to support decision-making.

Maintain strong communication rhythms through documentation, async updates, and transparent collaboration practices.

Support the evolution of UX practices by sharing feedback, mentoring peers, and improving team standards.

Navigate ambiguity, prioritize multiple workstreams, and help teams adapt to changing priorities.

Requirements:

The ideal candidate has extensive experience leading product design efforts for technical products, platforms, or complex systems. This role requires strong expertise in user research, interaction design, collaboration, and the ability to independently drive projects in a distributed, cross-functional environment.

Proven experience leading strategic product design initiatives with significant ownership and autonomy.

Strong background in the full product design process, including discovery, problem definition, information architecture, UX flows, interaction design, and UI design.

Experience conducting independent user research, usability testing, and translating insights into product improvements.

Ability to prototype, communicate concepts effectively, and tell compelling product stories.

Strong understanding of accessibility, design consistency, and quality standards.

Experience collaborating closely with engineering teams and understanding technical constraints, including familiarity with HTML and CSS concepts.

Proficiency with design and collaboration tools such as Figma and GitHub.

Experience managing research operations, participant databases, and study workflows.

Ability to work effectively in remote, asynchronous, and highly collaborative environments.

Growth mindset with curiosity for emerging technologies, methodologies, and industry best practices.

Experience with technical products, developer platforms, or software ecosystems is highly valuable.

Additional experience in areas such as iconography, branding, front-end development, or content design is a plus.

Educational background is not a requirement; practical experience, skills, and demonstrated impact are valued.

Benefits:

Competitive compensation package, including a salary range targeted at $197,000 - $232,000 CAD for most Canada-based locations.

Participation in an equity plan.

Comprehensive benefits package designed to support employees’ health and well-being.

Opportunity to work remotely in a distributed environment.

Flexible work practices focused on autonomy, trust, and impact.

Inclusive workplace culture that values diverse backgrounds, perspectives, and experiences.

Supportive environment with opportunities for continuous learning and professional growth.

Chance to contribute to products used by millions of developers and organizations worldwide.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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