Associate, Release Management

Accountabilities: The Associate, Release Management will oversee the planning, coordination, and execution of software releases while ensuring smooth collaboration across technical teams and stakeholders. This role focuses on maintaining release quality, improving processes, and supporting reliable delivery within a SaaS environment.

Develop, maintain, and coordinate release schedules to ensure timely deployments and alignment with product commitments.

Collaborate with product, engineering, QA, support teams, and internal stakeholders to ensure release requirements and operational controls are properly addressed.

Coordinate testing, staging, and production environments to support successful deployments.

Prepare, review, and manage release notes, change logs, and deployment documentation.

Communicate release updates clearly to internal teams and external customers.

Establish and improve release management best practices, including automation opportunities, deployment strategies, and rollback processes.

Monitor post-release activities, support troubleshooting efforts, and collaborate with incident management teams when needed.

Identify opportunities for continuous improvement and innovation across release operations.

Support additional operational initiatives and responsibilities as assigned.

Requirements:

The ideal candidate brings strong experience in software delivery processes, technical coordination, and cross-functional collaboration. They should be comfortable working in a dynamic environment where attention to detail, communication, and process improvement are essential.

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience.

5+ years of experience in software release management, software delivery, or related technology roles.

Experience working in SaaS environments and managing software deployment processes.

Strong understanding of CI/CD pipelines, cloud infrastructure, and version control systems.

Familiarity with DevOps and release automation tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.

Knowledge of major cloud platforms including AWS, Azure, or Google Cloud Platform, as well as containerized deployment technologies such as Docker and Kubernetes.

Experience with Agile/Scrum methodologies and project management tools such as Jira or Azure Boards.

Understanding of ITIL or other release and change management frameworks; certifications such as ITIL, PMP, or CSM are a plus.

Strong written and verbal communication skills, with the ability to translate technical updates into clear stakeholder communications.

Excellent organizational skills, attention to detail, and ability to manage multiple priorities effectively.

Ability to work collaboratively in a customer-focused, fast-paced environment.

Experience with scripting or automation using languages/tools such as Python, Bash, or PowerShell is preferred.

Benefits:

Competitive annual salary range of $90,000 - $130,000 USD .

Potential eligibility for a discretionary bonus based on role requirements and company guidelines.

Flexible remote work environment.

Paid time off and company-paid holidays.

Medical, dental, and vision insurance plans.

Life and disability insurance coverage.

401(k) retirement plan participation.

Opportunities to work with innovative technology solutions and collaborate with talented professionals across the industry.

Supportive environment focused on professional growth, learning, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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