Account Executive - Fire Alarm (Global Account)

Accountabilities Take ownership of a dedicated, high-value global manufacturing account, developing a comprehensive strategy for retention, expansion, and long-term growth.

Serve as the primary commercial point of contact across multiple customer sites, business units, and regions, ensuring consistent service delivery and a unified account strategy.

Build and maintain relationships with senior stakeholders including risk insurers, facilities leaders, EHS professionals, operations leaders, directors, and vice presidents.

Develop strong working relationships with electrical contractors, general contractors, account executives, and other partners involved in onsite operations and construction bidding.

Understand and actively manage existing service agreements, contract terms, service-level agreements, and renewal timelines, proactively addressing upcoming renewals.

Lead and participate in strategic quarterly business reviews, presenting performance results, identifying emerging customer needs, and establishing forward-looking account growth plans.

Educate customers on developments in fire alarm, mass notification, and life safety technologies and connect those developments to their operational requirements.

Sell a comprehensive range of fire alarm integration services, maintenance programs, managed services, and transformational solutions.

Identify expansion opportunities across the existing account footprint by engaging decision-makers, assessing needs, developing business cases, and establishing clear decision timelines.

Build and maintain a pipeline equivalent to approximately 4:1 against the target revenue goal.

Lead sales pursuit teams in developing competitive proposals that incorporate pricing, business cases, technical solutions, and clear differentiation.

Present proposals to decision-makers, address objections related to timing, pricing, and competition, and guide negotiations toward timely go/no-go decisions.

Collaborate with designers, estimators, sales engineers, subject matter experts, program and project managers, and external partners to develop winning solutions.

Conduct onsite customer walkthroughs and engage directly with industrial and manufacturing environments as required.

Proactively identify sales and service opportunities while adapting account strategies to changing business conditions.

Maintain a high standard of customer service, responsiveness, professionalism, and results-oriented execution.

Requirements

At least 5 years of experience selling fire alarm, life safety, or related solutions, including demonstrated experience managing a dedicated or strategic account.

Proven success selling fire alarm and life safety solutions from established specification-grade manufacturers.

Demonstrated track record of retaining and expanding existing accounts while also developing new opportunities.

Strong working knowledge of NFPA 72 Fire Alarm Code, NFPA 101 Life Safety Code, and applicable International Building Code provisions.

Ability to discuss code requirements credibly with authorities having jurisdiction, engineers, facility leaders, and EHS stakeholders and identify code-driven scope within proposals.

Familiarity with electrical construction means and methods as they relate to fire alarm and life safety system installation.

Experience collaborating with designers, estimators, electrical trades, contractors, and other technical stakeholders.

Experience managing relationships across multiple sites, regions, or business units within a single enterprise customer.

Experience in manufacturing or industrial environments is preferred.

Comfortable conducting regular onsite walkthroughs within industrial and manufacturing facilities.

Strong problem-solving skills and a consultative approach to identifying and addressing customer challenges.

Ability to build trust and confidence with stakeholders at multiple organizational levels, including senior leadership.

Strong business development skills with the ability to proactively source sales and service opportunities.

Adaptable and able to influence others effectively in changing business environments.

Strong presentation, negotiation, written, and verbal communication skills.

Basic proficiency with Microsoft Office, Microsoft Teams, spreadsheets, and hosted project collaboration applications; Bluebeam experience is preferred.

College degree, trade school education, or equivalent relevant professional experience.

NICET II certification is preferred, with demonstrated ability or a track record of progressing toward NICET III.

Benefits

Competitive annual salary of $90,000+, commensurate with experience and qualifications.

Competitive compensation plan with growth potential.

Medical, dental, and vision insurance.

Life insurance and disability coverage.

401(k) retirement plan with employer matching.

Paid time off starting at 13 days annually.

10 company holidays.

Additional company-designated personal time off.

Paid parental leave.

Wellness program.

Colleague assistance program.

Tuition reimbursement.

Vehicle reimbursement plan or company vehicle.

Cell phone reimbursement, where applicable.

Corporate social responsibility day.

Supportive, inclusive, and collaborative workplace environment.

Opportunity to manage a strategic global account and influence long-term customer relationships.

Significant exposure to senior customer stakeholders, technical experts, contractors, and cross-functional teams.

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