Shipping Coordinator

•Receive purchase orders from international customers and confirm product delivery schedules. •Process and enter sales orders, prepare shipping documents, and issue sales invoices. •Coordinate export operations with overseas customers, freight forwarders, transportation service providers, and customs brokers. •Verify whether products are classified as Dangerous Goods (DG) and obtain the necessary export permits in compliance with applicable regulations. •Manage BOI (Board of Investment) privileges for exported products and submit related information to customs authorities. •Handle customer complaints, follow up on corrective actions with internal departments, and provide timely responses to customers. •Maintain and organize documents in accordance with company procedures and documentation requirements. •Participate in service improvement initiatives to enhance customer satisfaction and meet customer needs. •Learn, understand, and comply with ISO 9001 and ISO 14001 standards and related company procedures. •Perform other duties and responsibilities as assigned by management.

Qualifications: Bachelor's Degree in Business Administration ,Logistics and Supply chain, or related fields. Minimum1 years of experience in Export Documentation, International Customer Service ,Shipping & Logistics Coordination.n Knowledge in ISO 9001 / ISO 14001 Strong troubleshooting and problem-solving skills. Good coordination and communication skills. Have shuttle bus