Roles & Responsibilities
- Acknowledging, registering and uploading of Letter of Demand.
- Processing payments for both Motor & WIC claims.
- Issue Receipts for recovery and Giro returned.
- Raise Credit Notes & Debit Notes.
- Merging of Debit Notes.
- Emailing Debit Notes for excess recovery to Agents, Brokers & Insureds.
- Claims registration / review for both Motor & WIC claims.
- Prepare Non-Reporting Letters to both Insured & Traffic Police.
- Handling Motor Warranty claims for vehicles ending with number (suffix 6 to 9 & 0).
- Computation for WICA medical bills and medical leave wages.
- Sending out correspondence to Insured, claimant, lawyer etc.
- Emailing to medical institutions to follow-up on medical report, clarifications etc.
- Manning of Motor Claims / Survey/ WIC Mailbox.
- Drivers’ screening.
- Generate Merimen reports for the following:
- Incoming Claims
- Adjuster Mandate Request
- Pending Adjuster Survey
- BOLA and Fraud cases (Every Thursday)
- Other such related duties such as photocopying, scanning and uploading relevant documents.
- Any other duties as assigned by Direct Supervisor or Head of Department (HOD /Competent Authority).
Requirements:
- Minimum diploma holder in any discipline
- Preferably 1 year of relevant experience (without prior experience will also be considered)
- Good working attitude and passion to learn
- Proactive attitude – constantly looking at ways to improve efficiency and job performance.
- Team-player and meet Job requirements within tight timelines
- Computer literacy skills is essential
- Effective communication and interpersonal skills
