business general manager

Position Overview:

House of Lager Brewery is seeking an experienced and hands-on *Assistant General Manager* to support the General Manager with the day-to-day operation of our restaurant.

The AGM will oversee service, staff, scheduling, ordering, inventory, and overall restaurant standards while helping create an exceptional guest experience and positive team environment.

*This position is focused exclusively on restaurant operations and does not include brewery management or production responsibilities.*

Key Responsibilities

• Oversee daily restaurant and front-of-house operations as Manager on Duty.
• Ensure high standards of guest service, food and beverage quality, cleanliness, and presentation.
• Create and manage staff schedules, including shift coverage and staffing levels.
• Lead, train, coach, and support front-of-house staff.
• Assist with hiring, onboarding, and performance management.
• Manage ordering, receiving, inventory, and product levels for restaurant operations.
• Monitor waste, product usage, labour, and operating costs.
• Oversee opening, closing, cash-out, and daily operational procedures.
• Handle guest concerns and resolve service issues professionally.
• Ensure compliance with liquor, health, safety, and workplace regulations.
• Coordinate staffing and operations for large parties, private events, and special functions.
• Work closely with the General Manager on operational planning, sales, cost control, and team development.
• Step into the General Manager's role when required.
• Maintain a positive, professional, and team-oriented workplace.
• Perform other restaurant management duties as required.

Qualifications

• Previous restaurant management or supervisory experience.
• Strong leadership, communication, and organizational skills.
• Experience with scheduling, ordering, inventory, and staff management.
• Ability to work effectively in a fast-paced environment.
• Strong customer service and problem-solving skills.
• Serving It Right certification required.
• FoodSafe certification is an asset.
• Availability to work evenings, weekends, and holidays.

Ideal Candidate

A hands-on, dependable, and organized hospitality professional who leads by example, takes ownership of the operation, and enjoys creating a great experience for both guests and staff.

Pay: $60,000.00-$77,715.94 per year

Experience:

• Restaurant management: 1 year (preferred)

Language:

• English (required)

Work Location: In person