ID. EURES:7441711, SKI PASS ACCESS CONTROLLER

HOW TO APPLY?

PLEASE SEND YOUR CV TO: EURES.SELECCIO.SOC@GENCAT.CAT REFERENCE: SKI PASS ACCESS CONTROLLER

IF YOU ARE AN OBSERVANT, DYNAMIC PERSON WITH A STRONG SENSE OF RESPONSIBILITY, LOOKING FOR A ROLE WHERE YOUR ATTENTION TO DETAIL AND COMMUNICATION SKILLS ADD DIRECT VALUE, WE WANT TO MEET YOU!

KEY RESPONSIBILITIES:

• ACCESS SUPERVISION: MONITOR SKI LIFT ENTRANCE TURNSTILES TO ENSURE ALL GUESTS CORRECTLY VALIDATE THEIR LIFT PASSES OR SEASON PASSES.
• FRAUD PREVENTION & DETECTION: IDENTIFY POTENTIAL IRREGULARITIES, RATE MISUSE, OR EXPIRED PASSES IN ACCORDANCE WITH INTERNAL PROTOCOLS.
• GATE INCIDENT RESOLUTION: PROVIDE FAST, FRIENDLY ASSISTANCE TO GUESTS EXPERIENCING TECHNICAL READING ISSUES WITH THEIR PASS CARDS.
• QUEUE & FLOW MANAGEMENT: ASSIST IN ORGANIZING LIFT WAITING ZONES, ENSURING LINES MOVE SMOOTHLY AND SAFELY.
• VISITOR INFORMATION: GUIDE GUESTS AND ANSWER BASIC INQUIRIES REGARDING THE LOCATION OF SLOPES, LIFTS, OR NEARBY AMENITIES.

CANDIDATE PROFILE:

• EDUCATION: HIGH SCHOOL DIPLOMA / SECONDARY EDUCATION (ESO) OR EQUIVALENT.
• EXPERIENCE: PREVIOUS EXPERIENCE IN ACCESS CONTROL, SECURITY, CUSTOMER SERVICE, HOSPITALITY, OR CUSTOMER-FACING OPERATIONAL ROLES WILL BE VALUED.
• LANGUAGES: FLUENT SPANISH, KNOWLEDGE OF CATALAN, FRENCH, OR ENGLISH IS HIGHLY VALUED.
• KEY STRENGTHS: FIRMNESS AND ASSERTIVENESS COMBINED WITH A POLITE DEMEANOR, STRONG OBSERVATIONAL SKILLS, PROFICIENCY WITH RFID SCANNING EQUIPMENT AND TURNSTILES, COMPOSURE TO HANDLE CONFLICTS, AND COMFORT WORKING OUTDOORS ON YOUR FEET UNDER HIGH-MOUNTAIN WEATHER CONDITIONS.

OTHER INFORMATION:

• THE COMPANY HAS SPECIFIC ACCOMMODATION OPTIONS WITH TRANSPARENT ASSIGNMENT CRITERIA FOR TEMPORARY STAFF. WE WILL PROVIDE YOU WITH ALL THE DETAILED INFORMATION DURING THE INTERVIEW PROCESS.
• THE WINTER SEASON GENERALLY EXTENDS FROM LATER NOVEMBER UNTIL THE CLOSING OF THE SEASON AT EASTER, AS WEATHER CONDITIONS PERMIT.