hotel receptionist

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Asset languages:

English, Middle (1100-1500).

Tasks:

• Register arriving guests and assign rooms.
• Resolve complaints and claims .
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Answer telephone and relay telephone calls and messages.
• Contact customers to deliver requested wakeup calls.
• Provide customer service.

Security and safety:

Criminal record check.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Reliability.
• Team player.
• Resourcefulness.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Evening.
• Flexible hours.
• Night.

Experience:

Experience an asset.

Employment terms options:

Day. Weekend.

Health benefits:

Health care plan.

Other benefits:

• Free parking available.
• On-site amenities.
• Parking available.

Support for persons with disabilities:

Provides physical accessibility accommodations (for example: ramps, elevators, etc.).

Support for newcomers and refugees:

Does not require Canadian work experience.

Support for youths:

Offers on-the-job training tailored to youth.

Support for Indigenous people:

• Participates in a government or community program or initiative that supports Indigenous people.
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .

Supports for visible minorities:

Participates in a government or community program or initiative that supports members of visible minorities.