Account Manager - Home Health
Health Link Home Health & Hospice Milpitas / Santa Clara County, CA Full-Time | $41/hour + Performance-Based Bonus
The Role
For over 20 years, Health Link Home Health & Hospice has served patients throughout the San Francisco Bay Area. We are seeking a motivated, relationship-driven Account Manager to join our Community Relations team and support continued growth throughout Santa Clara County.
Working closely with the Director of Business Development, the Account Manager will focus on developing and maintaining relationships with healthcare providers, increasing awareness of Health Link’s home health services, and generating new referral opportunities throughout the South Bay.
This is a field-based role for someone who enjoys building relationships, connecting with healthcare professionals, and developing business within the community. We are looking for someone who is motivated, consistent, organized, and comfortable being accountable for growth goals.
You will be supported with a company vehicle, ongoing training, and AI-powered technology designed to provide referral insights and support efficient territory routing.
What You’ll Do
Develop and maintain referral relationships throughout assigned areas of Santa Clara County
Build relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations
Conduct consistent in-person outreach, account visits, meetings, presentations, and follow-up
Introduce new healthcare partners to Health Link and educate them on our home health services, clinical programs, and capabilities
Maintain regular communication with existing referral partners and strengthen those relationships over time
Identify new referral opportunities through consistent field outreach and relationship building
Follow up with prospective referral partners and maintain consistent account contact
Execute territory priorities and business development initiatives in partnership with the Director of Business Development
Communicate feedback from referral partners, market activity, and potential growth opportunities to the Director of Business Development
Collaborate with Intake, Clinical, Operations, and other internal teams to support a strong referral and patient experience
Meet established referral, admission, and account growth goals
Represent Health Link professionally throughout the South Bay healthcare community
What You’ll Need
1+ year of experience in healthcare sales, business development, account management, community relations, or a related healthcare role preferred
Strong relationship-building and communication skills
Sales-oriented mindset with the motivation to develop new business and grow referral relationships
Comfortable conducting in-person outreach and developing new professional relationships
Strong follow-up, organization, and time-management skills
Self-motivated and comfortable working independently in the field
Knowledge of the Santa Clara County healthcare market preferred
Existing relationships within the South Bay healthcare community are a plus
Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience preferred
Valid California driver’s license and driving record that meets company requirements
Benefits
Performance-based bonus opportunity
Company vehicle
AI-powered technology to support referral insights and efficient territory routing
Medical, dental, vision, and life insurance
401(k) with company matching
Paid time off