Customer Operations Executive - Sales & Customer Service
Ši darbo vieta nebeskelbiama
Šaltinis pašalino skelbimą — kandidatuoti per pradinę nuorodą nebegalima.
Key Duties and Responsibilities
Customer Service Support
- Process customer orders accurately and in a timely manner within internal systems
- Manage customer enquiries, quotations, and order status updates
- Coordinate logistics activities, including shipment arrangements and delivery follow-ups
- Liaise with internal teams to resolve order, delivery, or documentation issues
- Maintain accurate customer and order records
Sales Support
- Support sales team in preparation and coordination of customer visits
- Track and follow up on opportunity pipelines and sales activities
- Monitor and manage leads generated from exhibitions, campaigns, and other channels
- Prepare basic sales reports and updates for internal review
- Ensure timely communication between sales, customers, and internal stakeholders
REQUIREMENTS
- Minimum 3 years’ experience in a similar role providing Sales Support and Customer Service
- Excellent verbal and written communication skills.
- Proficiency in using CRM systems (e.g., Salesforce) and interpreting relevant data.
- Ability to adapt communication style to suit different customer interactions.
- Strong multitasking and task prioritisation abilities.