administrative assistant
need for a music lessons school.
*MUST have experience in playing at least one instrument*
We are a music lessons school that also sells and rents instruments, and we're hiring a detail orientated Administrative Assistant for a long-term role. Our front desk is the heartbeat of the business ? you'll be the first voice and face our families experience.
This is a long-term position with real opportunities to grow. We're looking for someone ready to invest in learning our business deeply ? and willing to stay long-term.
*What you'll do:*
- Respond to 30?50+ inquiry emails, texts, and follow-ups per shift (touch typing required)
- Track every prospect from first inquiry through to enrollment
- Build and maintain weekly instructor attendance sheets
- Track student class cancellations and make-up lessons
- Track instructor class cancellations and make-ups so instructors are paid correctly
- Process instrument sales and rental paperwork
- Attend to walk-ins
- Follow our Standard Operating Procedures exactly as written
*Required qualifications::*
- MUST have experience in playing at least one instrument
- Touch typist using all ten fingers, 50+ WPM with high accuracy (we will test this in the interview)
- Detail-obsessed
- Calm under pressure when the phone, a walk-in parent, and an incoming text all hit at once
- Friendly and genuinely energized by being around people
- Excellent attendance record
- Comfortable with software, spreadsheets, and learning new platforms
- Looking for a long-term home
*Bonus Qualifications:*
- Canva, Photoshop, or similar design experience
- Familiarity with musical instruments (additional training is provided)
- Background in customer service, retail, or front-desk roles
*Schedule:*
- Part time to start, 3-4 days per week
- 1pm-5pm
This is a regular ongoing schedule ? *please only apply if these hours fit your schedule.*
Pay: $17.00-$22.00 per hour
Work Location: In person