hotel receptionist
Education:
Secondary (high) school graduation certificate.
Work setting:
Hotel, motel, resort.
Tasks:
- Register arriving guests and assign rooms.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Process guests' departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Provide customer service.
- Greet customers.
Computer and technology knowledge:
- Word processing software.
- Central reservation system (CRS).
- Internet.
Personal suitability:
- Client focus.
- Dependability.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Resourcefulness.
- Energetic.
Screening questions:
Do you meet the language requirements listed in the job posting for the position (English or French)?
Government programs:
Recognized employer.
Employment terms options:
- Evening.
- Flexible hours.
Experience:
Experience an asset.
Employment terms options:
- Day.
- Weekend.
Other benefits:
Free parking available.