Customer Service Representative - English / French / Santiago

We’re Hiring: Customer Care / Travel Expert

Location: Santiago (ON SITE)

Are you passionate about delivering exceptional customer service and love everything about travel? Where we help travelers have seamless, unforgettable experiences — and we’re looking for someone just like you!

What You’ll Do:

• Assist callers with travel and benefits inquiries, bookings, changes, and cancellations via phone.
• Provide accurate information about travel itineraries, policies, and services.
• Handle callers concerns with empathy, efficiency, and a positive attitude.
• Collaborate with internal teams to resolve customer issues quickly and professionally.

Who You Are:

• Experienced in customer service (experience in travel or hospitality is a plus).
• Fluent in English and French.
• A clear and confident communicator, both written and spoken.
• Comfortable using CRM tools.
• Detail-oriented, solution-driven, and able to multitask in a fast-paced environment.
• Passionate about travel and helping people.

What We Offer:

• Competitive salary
• Training and development opportunities.
• A supportive, inclusive team environment.
• Travel discounts and perks (yes, really!).
• The chance to grow with a dynamic company.
• MUCH MORE

Ready to make a difference in the world of travel? We can’t wait to meet you! .

-Requerimientos-

Educación mínima: Bachillerato / Educación Media años de experiencia

Idiomas: Francés ,Inglés

Edad: A partir de 18 años

Conocimientos: Atención telefónica, Servicio al cliente, Atención al cliente

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante