Production Coordinator

Responsibilities

Coordinate daily production activities and monitor order progress to ensure timely delivery. Liaise with customers, providing updates and managing inquiries across online,  and walk-in channels. Track production timelines, resolve delays, and maintain quality standards. Convert customer inquiries into confirmed orders and identify upselling opportunities. Maintain accurate production and customer records and prepare periodic reports. Collaborate with the Production Manager and team to achieve operational and sales targets.

Requirements:

A minimum of an HND/Bachelor's degree in Business Administration, Fashion Management, Operations Management, or a related field. Minimum of 2–4 years' experience in production coordination, customer service, or operations, preferably within the fashion or apparel industry. Proficiency in Microsoft Office Experience with inventory or order management systems is an advantage. Strong organisational and coordination skills. Excellent customer service and communication abilities. Good problem-solving and time management skills. Ability to multitask and work under pressure. Sales, relationship management, and attention to detail.